• Author : cr

 
 

Automating the collection of system logs using logGrab

Typically when a support case is opened the first item requested by the support engineer is more data.  If all necessary data can be provided when a support case is opened it allows the support engineer to immediately begin looking at a customer issue, however it is often difficult to know exactly which information will be required.  logGrab aims to simplify this complexity by automating the process reducing the typical time to resolution of service requests. logGrab is a simple bash script, when executed it collects all data typically required by TAC engineers and places it into a single timestamped ZIP...
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How do I configure multicast on a single VLAN?

I have seen several issues when we use multicast addresses on the same VLAN (not routed). For example with Mysql servers using a multicast IP for the heartbeat of the Checkpoint cluster control packet which use a multicast address for the synchronization, the servers do not seems to receive it correctly so we have to either switch to unicast or broadcast when possible. Is there any restriction on the multicast IP we can use ?

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