Posted on January 30, 2020 2:00 am
 |  Asked by Silvan Steiner
 |  131 views
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Hi Forum

we currently troubleshoot input discards.
we found the rich command show platform trident counters for our platform.(DCS-7050SX3-48YC8-F)

I’ve tried to reset counter to have a blank situation.
I’ve used: clear platform trident counters

this cause reset of all interfaces in LAG on this switch.

January 23rd 2020, 10:22:02.000 MODULE_RESET 6 Informational Switch Linecard0/0 restarting. Cause: Strata-FixedSystem crashed
January 23rd 2020, 10:22:02.000 UNEXPECTED_RESTART 3 Error Unexpected restart of Strata agent Strata-FixedSystem occurred

after my mistake i’ve checked the documentation about this clear command, but i didn’t found any reference.

does someone has knowledge what the clear platform trident counters does?

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Posted by Sreelekha
Answered on January 30, 2020 3:42 pm

Hi Silvan,

Thanks for writing to the forum.

We have seen this behavior earlier as well and it is found to be a bug. Here are the bug details:

BUG417985:

Introduced in 4.21.8. Fixed in 4.21.9.

Release Note: After a hitless speed change, the next clear counter command might cause a hitless restart of the Strata agent. The command might not be fully executed. Future clear commands will execute properly.

Could you please provide the EOS version the device is running and if there were any interface speed changes performed recently?

This can help us confirm if the bug is in play.

Cheers,
Sreelekha

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