Posted on February 5, 2021 3:05 am
 |  Asked by khanh Nguyen
 |  34 views
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Dear all,

In CVP 2020.2.3, when I try to acknowledge in last month, after choose all event alarm, then I click Acknowledge, it is ok, all alarm are disappear.

I try to query again, all alarm are acknowledge.

But when I refresh the browse ( I use Mozilla firefox and Chrome), then I check again, all the history alarms (I’ve just acknowledged) still there, and their status is Not yet acknowledge.

Please help me if you know about this issue. I use account cvpadmin.

Thanks all.

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Answered on February 8, 2021 10:53 am

Hello khanh Nguyen,

I see you already opened a case SR270741 to work on this further.

We shall further continue to communicate via the above SR and resolve your issue.

Regards,
Pushkar

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