Posted on September 30, 2020 12:55 pm
 |  Asked by Tom Grisham
 |  39 views
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Is this a valid direct upgrade path from 2018.2.5 directly to 2020.2.1 ?

 

I just received shipment of a brand spanking new DCA-200 “appliance” aka, Dell server.  It came pre-loaded with CVP 2018.2.5 and we need to run 2020.2.1

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Posted by Tamas Plugor
Answered on September 30, 2020 12:57 pm

Hi Tom,

You can always check upgrade information in the release notes.
You cannot go straight to 2020.2.1 from 2018 versions. The valid upgrade path would be 2018.2.5 -> 2020.1.2 -> 2020.2.1.
I also see you have a case opened with us, so we can continue there.

Thanks,
Tamas

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