Posted on July 25, 2019 8:32 pm
 |  Asked by Ricky Boydston
 |  99 views
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Arista7280#show logging all
Jul 25 08:07:31 3 SandFap: %HARDWARE-3-ERROR_DETECTED: Software has detected Jericho0 ‘got IPT_CrcErrPkt interrupt (Total: 38158, 709 seen in 1801 secs)’.
Jul 25 08:37:40 3 SandFap: %HARDWARE-3-ERROR_DETECTED: Software has detected Jericho0 ‘got IPT_CrcErrPkt interrupt (Total: 38945, 787 seen in 1808 secs)’.
Jul 25 09:07:41 3 SandFap: %HARDWARE-3-ERROR_DETECTED: Software has detected Jericho0 ‘got IPT_CrcErrPkt interrupt (Total: 39674, 729 seen in 1800 secs)’.
Jul 25 09:37:42 3 SandFap: %HARDWARE-3-ERROR_DETECTED: Software has detected Jericho0 ‘got IPT_CrcErrPkt interrupt (Total: 40419, 745 seen in 1800 secs)’.
Jul 25 09:48:15 3 SandFap: %SAND-3-INTERRUPT_OCCURRED: Interrupt JER_INT_IDR_MMU_ECC_1B_ERR_INT on Jericho0. Parity/Ecc error detected at an invalid memory location. (message repeated 2 times in 7624.15 secs)

Arista7280#show platform jericho counters
[MMU0]
Dram Channel A Bytes Read : 11045212459 : 2019-07-02 09:44:12 : 2019-07-25 10:14:15
Dram Channel A Bytes Written : 11045862905 : 2019-06-25 13:01:44 : 2019-07-25 10:14:15
Dram Channel B Bytes Read : 11045271689 : 2019-07-02 09:44:12 : 2019-07-25 10:14:15
Dram Channel B Bytes Written : 11045922487 : 2019-06-25 13:01:54 : 2019-07-25 10:14:15
Dram Channel C Bytes Read : 11045196473 : 2019-07-02 09:44:12 : 2019-07-25 10:14:15
Dram Channel C Bytes Written : 11045842932 : 2019-06-25 13:01:46 : 2019-07-25 10:14:15
Dram Channel D Bytes Read : 11045141460 : 2019-07-02 09:44:12 : 2019-07-25 10:14:15
Dram Channel D Bytes Written : 11045787544 : 2019-06-25 13:01:54 : 2019-07-25 10:14:15
Dram Channel E Bytes Read : 11045196487 : 2019-07-02 09:44:12 : 2019-07-25 10:14:15
Dram Channel E Bytes Written : 11045846017 : 2019-06-25 13:01:44 : 2019-07-25 10:14:15
Dram Channel F Bytes Read : 11045254330 : 2019-07-02 09:44:12 : 2019-07-25 10:14:15
Dram Channel F Bytes Written : 11045903896 : 2019-06-25 13:01:54 : 2019-07-25 10:14:15
Dram Channel G Bytes Read : 11045414335 : 2019-07-02 09:44:12 : 2019-07-25 10:14:15
Dram Channel G Bytes Written : 11046070312 : 2019-06-25 13:01:46 : 2019-07-25 10:14:15
Dram Channel H Bytes Read : 11045361545 : 2019-07-02 09:44:12 : 2019-07-25 10:14:15
Dram Channel H Bytes Written : 11046018035 : 2019-06-25 13:01:54 : 2019-07-25 10:14:15
Dram Idf Watermark : 31 : : 2019-07-21 08:05:11
Dram Ipt Packet Cnt : 1013074058 : 2019-07-02 09:44:12 : 2019-07-25 10:14:15
Dram Lbm Trans Cnt : 0 : never : never
Dram Opp Crc Err Cnt Channel A0 : 0 : never : never
Dram Opp Crc Err Cnt Channel A1 : 0 : never : never
Dram Opp Crc Err Cnt Channel A10 : 0 : never : never
Dram Opp Crc Err Cnt Channel A11 : 0 : never : never
Dram Opp Crc Err Cnt Channel A12 : 0 : never : never
Dram Opp Crc Err Cnt Channel A13 : 0 : never : never
Dram Opp Crc Err Cnt Channel A14 : 0 : never : never
Dram Opp Crc Err Cnt Channel A15 : 0 : never : never
Dram Opp Crc Err Cnt Channel A2 : 0 : never : never
Dram Opp Crc Err Cnt Channel A3 : 0 : never : never
Dram Opp Crc Err Cnt Channel A4 : 0 : never : never
Dram Opp Crc Err Cnt Channel A5 : 0 : never : never
Dram Opp Crc Err Cnt Channel A6 : 0 : never : never
Dram Opp Crc Err Cnt Channel A7 : 0 : never : never
Dram Opp Crc Err Cnt Channel A8 : 0 : never : never
Dram Opp Crc Err Cnt Channel A9 : 0 : never : never
Dram Opp Crc Err Cnt Channel B0 : 109006 : 2019-07-13 10:59:20 : 2019-07-25 10:14:15
Dram Opp Crc Err Cnt Channel B1 : 109321 : 2019-07-13 10:59:24 : 2019-07-25 10:14:15
Dram Opp Crc Err Cnt Channel B10 : 108926 : 2019-07-13 10:59:22 : 2019-07-25 10:14:15
Dram Opp Crc Err Cnt Channel B11 : 109350 : 2019-07-13 10:59:24 : 2019-07-25 10:14:15
Dram Opp Crc Err Cnt Channel B12 : 108902 : 2019-07-13 10:59:22 : 2019-07-25 10:14:15
Dram Opp Crc Err Cnt Channel B13 : 109311 : 2019-07-13 10:59:22 : 2019-07-25 10:14:15
Dram Opp Crc Err Cnt Channel B14 : 109192 : 2019-07-13 10:38:11 : 2019-07-25 10:14:15
Dram Opp Crc Err Cnt Channel B15 : 109226 : 2019-07-13 10:59:24 : 2019-07-25 10:14:15
Dram Opp Crc Err Cnt Channel B2 : 108837 : 2019-07-13 10:59:40 : 2019-07-25 10:14:15
Dram Opp Crc Err Cnt Channel B3 : 109227 : 2019-07-13 10:59:22 : 2019-07-25 10:14:15
Dram Opp Crc Err Cnt Channel B4 : 108694 : 2019-07-13 10:39:04 : 2019-07-25 10:14:15
Dram Opp Crc Err Cnt Channel B5 : 109361 : 2019-07-13 10:59:24 : 2019-07-25 10:14:15
Dram Opp Crc Err Cnt Channel B6 : 108971 : 2019-07-13 10:59:24 : 2019-07-25 10:14:15
Dram Opp Crc Err Cnt Channel B7 : 109321 : 2019-07-13 10:59:22 : 2019-07-25 10:14:15
Dram Opp Crc Err Cnt Channel B8 : 108847 : 2019-07-13 10:59:22 : 2019-07-25 10:14:15
Dram Opp Crc Err Cnt Channel B9 : 109357 : 2019-07-13 10:37:14 : 2019-07-25 10:14:15

Arista7280#sho ver
Arista DCS-7280SR-48C6-F
Hardware version: 11.03
Serial number: JPE16243040
System MAC address: 444c.a874.0b57

Software image version: 4.17.1.1F
Architecture: i386
Internal build version: 4.17.1.1F-3512479.41711F
Internal build ID: e90799a5-0952-499b-af6e-7dc3dc50210e

Uptime: 4 weeks, 2 days, 1 hour and 27 minutes
Total memory: 7769108 kB
Free memory: 5509452 kB

0
Posted by Shreyas Ruwala
Answered on July 25, 2019 9:04 pm

Hi Ricky,

For analysis can you send a email to support@arista.com with following files attached

Can you share the following files for me from the switch
1. Switch#bash FastCli -p 15 -c ‘show tech-support | no-more’ | gzip -9 -c > /mnt/flash/$HOSTNAME-sh-tech.gz
2. Switch#bash FastCli -p 15 -c ‘show logging system | no-more’ | gzip -9 -c > /mnt/flash/$HOSTNAME-logging-system.gz
3. Switch#bash FastCli -p 15 -c ‘show agent log | no-more’ | gzip -9 -c > /mnt/flash/$HOSTNAME-sh-agent-log.gz
4. Switch#bash tar cvzf /mnt/flash/tech.tar-$HOSTNAME-$(date +%m_%d.%H%M).gz /mnt/flash/schedule/tech-support/*
5. Switch#bash FastCli -p 15 -c ‘show agent qtrace | no-more’ | gzip -9 -c > /mnt/flash/$HOSTNAME-qtrace.gz < <>>

Sincerely,
Shreyas Ruwala
Technical Solutions Engineer – Arista Networks
Direct Support line: +1 919 312 9613 [10:00 AM to 16:00 EST] (GMT-4)
International Support line: +1 408 547 5502 or +44 207 023 9352
Toll-free Support line: +1 866 476 0000 (US), +44 808 234 0722 (UK)
Please call support if immediate assistance is required.
If you have feedback or concerns at any point during the course of this case, please contact tac-feedback@arista.com

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