Posted on March 11, 2019 8:22 pm
 |  Asked by jake
 |  318 views
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Hi,

I have some Arista 7050X switches in our environment. They are running on EOS version 4.16.6FX-7050X2.

The contract/warranty expired for these switches 2 – 3 years ago. Right now I don’t have an option and budget to maintain an Arista support contract.

Can I just purchase a new licences to upgrade switches to latest OS without having an Arista contract?

What options Arista offers for licencing?

Is there list of bugs that is effecting version 4.16.6FX-7050X2?

Thanks

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Posted by Alexis Dacquay
Answered on August 13, 2020 3:08 pm

Hi,

You can access the bug list on the customer portal (requires a valid support contract).

You can contact sales@arista.com to discuss the commercials for supporting your switches: it would be the duration you were off support (2-3 years) + new 1 year support + re-instatement fee. I really recommend keeping the switches under support at all time, otherwise it's too painful to bring them back on.

If you have no budget then I don't know any other options.

There is no one-off upgrade option. I guess the argument is that during the last 2-3 years you didn't pay for service contract, then the EOS developers added 500 features, fixed 500 bugs and 10 security vulnerability, so there is basically  2000+ years of engineering time behind these 3 years of software development.

I am not saying the EOS+Support service contract is cheap or affordable, but that there is a business reason that seem fair enough. I am just sorry that it's bad news and sorry to hear you don't have the budget for that.

 

4.16 is quite old

Yes there are bug, but also security vulnerabilities.

The latest version is 4.24. So 4.16 is about that's 4-5 years old.

The recommendation is to upgrade at least once a year, at least to to the latest release in a train.

 

7050X and X2 can run the latest 4.24 and would benefit from a huge amount of new features and improvements, besides the bug/security fixes.

 

 

 

Regards,

Alexis

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