Posted on March 22, 2021 6:53 pm
 |  Asked by Mohamed Bekri
 |  58 views
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Hi

how can I know the information about all our switches contracts and warranty details .

thanks

 

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Answered on March 23, 2021 2:16 am

Hi Mohamed Bekri,

Thanks for reaching out.

You would have the information about warranty of Arista devices in your Renewal document or agreement.

Also you should be able to view your products in the Arista portal under Install base.

In addition you can also raise a case with Arista TAC by dropping a mail to support@arista.com by providing the serial numbers and TAC will provide more info regarding S/N of the device i.e the service start date and service end date for warranty of devices.

Regarding switch contract documents/details please check with your Arista Accounts team/SE and they would further help you with the same.

 

Thanks,

Bhavana.

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