Posted on August 19, 2015 2:49 pm
 |  Asked by John Tester
 |  3074 views
RESOLVED
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Hello,

I have an Arista switch DCS-7150S-52-CL, EOS-4.12.7.1 in my test lab. After running a soft reboot (reload) and a hard reboot (reload power):

Command: show running-config 
localhost (unknown-hardware, EOS-4.12.7.1) 
 
Eth interfaces also disappeared leaving only management one active:
localhost(config)#show interfaces
Management1 is up, line protocol is up (connected)
Hardware is Ethernet, address is .....etc..
localhost#show inventory
 System information
 Model Description
 ------------------------ ----------------------------------------------------
HW Version Serial Number Mfg Date
 ----------- -------------- ----------
System has 0 power supply slots
 Slot Model Serial Number
 ---- ---------------- ----------------
System has 0 fan modules
 Module Number of Fans Model Serial Number
 ------- --------------- ---------------- ----------------
System has 1 port
 Type Count
 ---------------- ----
 Management 1
Unfortunately I don’t have physical access to the swich. Please advise what could have happened and haw I can go about this problem.
Best regards,
John
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Posted by Dave Thelen
Answered on August 20, 2015 1:21 pm

John,

 

It looks like the CPU is having trouble communicating to the main ASIC that responsible for the front panel (non mgmt ports).  If you have a support contract I would advise you open up a support case with TAC, they can take you through the next steps as far as resolving this issue.

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