Posted on September 28, 2020 7:49 pm
 |  Asked by Tarun Sethi
 |  42 views
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Hi Team,

Could you please advise on the same. As i stated in the question title, facing issue while login to the CV Portal.

Getting the pop up message when i am entering my credentials. My id is already added to the portal and i accessed it so many times. I dont know its due network related issue or any port needs to be opened in the backend.

“Failure – unable to add new entity”

Please advise.

Regards

Tarun Sethi

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Posted by Roberto
Answered on September 28, 2020 8:31 pm

Hello,

Thank you for contacting us and reporting this issue.

 

First, can you check if all the components are running?  To do this, access the CVP via CLI and do:

cvpi -v=3 status all

If you see any of the components are stopped or not started you can start it manually with:

cvpi start <component name>

If the above does not correct it, we may need to dive in deeper and will need the following to further debug it:

cvpi debug

 

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Posted by Atif Khawaja
Answered on October 19, 2020 5:46 pm

Hello Tarun,

Thanks for posting this question.

Please let us know if you were able to fix the issue as we haven't heard from you in a while.

If the issue still persists, then I would suggest you to reach out to Arista TAC and open a case.

We could be running into an issue with Kubernetes where it is unable to bring up a new container. To confirm the same, we can go over on a call with you and see the logs.

Please feel free to reach out to us.

 

Thanks & Regards

Atif Khawaja

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